Terms and Conditions & Refund Policy

Terms and Conditions & Refund Policy

Welcome to 4Ward (www.4ward.com.ng). By accessing or shopping on our website, you agree to comply with the following terms and conditions. Please read this page carefully before making a purchase.

General Terms of Use

Acceptance of Terms: By using our website and making a purchase, you agree to be bound by these Terms and Conditions.

Product Availability: All products listed on our website are subject to availability. We reserve the right to modify or discontinue products without prior notice.

Pricing: All prices are listed in Nigerian Naira (₦) and are subject to change without notice. Prices do not include shipping fees which will be calculated at checkout.

Order Confirmation: After placing an order, you will receive an email confirmation. If there is an issue with your order, we will contact you via the email or phone number provided.

Intellectual Property: All content on this site (including images, logos, and product designs) is the property of 4Ward and cannot be used or reproduced without written consent.

Payment Options We accept the following payment methods:

Paystack (Card, Transfer, USSD, etc.)

Direct Bank Transfer: Bank Name: Kuda Bank Account Name: Oghenekaro Erhima Account Number: 3000721122

Please note: Orders will not be processed until payment is confirmed.

Shipping & Delivery Nationwide Delivery within Nigeria: Orders are shipped within 2-5 working days after payment confirmation.

Delivery Partners: We use reliable third-party logistics companies.

Delivery Fees: Calculated at checkout based on location.

For more details, please see our Shipping Policy.

Refunds & Returns Policy At 4Ward, we prioritize customer satisfaction, but due to the nature of our products (fashion clothing), we have a strict no refund and no exchange policy, except in cases of:

Wrong Item Delivered: If you receive a product different from what you ordered.

Defective/Damaged Item: If the item delivered has a clear factory defect.

Conditions for Returns (if applicable):

You must notify us within 48 hours of receiving your order.

Item must be unworn, unwashed, and in original packaging with tags attached.

Customer is responsible for return shipping cost.

Refund Process (if approved):

Refunds (where applicable) will be processed within 7–10 business days after we receive the returned item and it passes quality inspection.

Refunds will be made via the original payment method or direct bank transfer.

Contact Us If you have any questions about these terms or your order, please reach out:

Phone/WhatsApp: +2349063921356

Email: erhimakaro@karo-4ward

Instagram DM: @4wore_d

4Ward reserves the right to modify these terms at any time. Please check this page regularly for updates.